SAP Commerce Cloud cons
Here are some of SAP Commerce Cloud disadvantages:
1. It’s expensive
Commerce Cloud doesn’t come cheap; their prices are at the upper end of the spectrum with some customers paying over $1M per year for their SAP Hybris platform.
2. It requires specialist implementation
Implementation is generally not included and is provided by agency partners. It’s a complex process, leading to long project times.
3. It requires extensive training
It’s a robust platform with lots of features, and this makes it hard to use. Intensive training is necessary to become a proficient user, and the learning curve for developers is steep.
4. It’s not great for small- and medium-sized businesses
Cost and ease-of-use serve as barriers to entry for all but large companies.
5. Its community is inactive
Its online community is weaker and less vibrant than many other platforms like Magento and Shopify.
6. Its documentation is poor
With so many different versions, it can be difficult to find the answers you are looking for in SAP’s system.
7. It requires heavy customization
It’s adaptable, but only if you invest a lot of time and money into customizing it to suit your needs.
8. It’s slow
For companies with large catalogues of 10,000 products or more, loading time to perform simple tasks can be sluggish on the back-end
9. It’s developer-centric
It’s built with developers in mind. Non-technical users often struggle to get beyond the basics.
10. It lacks standalone functionality
For the price, you might hope to get features that are only available in the other SAP S/4HANA platforms or through additional paid-for modules.