Progressive Web Apps (PWA) eCommerce case studies
We’ve explained the benefits PWAs bring to eCommerce, and the few drawbacks you’ll face. Now let’s see the results shifting to a PWA have brought three separate eCommerce businesses: Debenhams, AliExpress, and Flipkart.
1. Debenhams: 40% increase in mobile revenue
Debenhams is a long-standing British retailer with 178 locations in the U.K., Ireland, and Denmark. Over 57% of the company’s online traffic was through its mobile channel, Debenhams struggled to make mobile conversions. That’s why the company became the first UK retailer to invest in a PWA and reduced the time from browser to purchase by two to four times. Debenhams’ new PWA has since increased mobile revenue by 40% and increased overall conversions for the retailer by 20%.
2. AliExpress: 84% increase in iOS conversions
AliExpress is a Chinese international marketplace that has a fast-growing mobile user base. The company’s mobile app was fast, but it was challenging to get users to install the app and expensive to engage with them. AliExpress built a new PWA that provided mobile features while making the app more accessible to potential users. As a result, the company saw a 104% additional new users and an 84% increase in its iOS conversion rate.
3. Flipkart: 40% higher re-engagement rate
Flipkart is the largest eCommerce website in India. The company initially focused solely on a mobile app but found it challenging to provide an engaging experience. Instead, the company decided to release Flipkart Lite, a PWA that’s led to a 70% higher conversion rate for users that install the app and a 40% higher re-engagement rate.