About Lesson
Introduction
Digital transformation is the process of improving business operations, customer experiences, and employee experiences through the adoption of technology—and the benefits are well documented.
According to PTC, 40% of executives reported an improvement in operational efficiency, and 35% reported an increase in their ability to meet customer expectations after undergoing a digital transformation.
Knowing that digital transformation is vital for the future of your business is a good starting point. Here are ten steps to ensure your digital transformation is a success.
TL;DR: Here’s a 10-step process to build a digital transformation roadmap:
- Establish your vision, mission, and values
- Get people on-board with your digital transformation plan
- Quantify and prioritize those issues
- Set KPIs
- Establish accountability
- Allocate time and budget
- Take a phased approach
- Post-implementation feedback
- Celebrate micro goals and achievements
- Ride the momentum