About Lesson
Introduction
Technology is a commodity. We’ve all heard people say this. In fact, some readers may recall Nicholas Carr’s 2003 article in HBR titled “IT Doesn’t Matter”, which posited exactly that. At the time, it was a controversial opinion.
Today, a whole 15 years later and with digital transformation and disruption two of the hottest topics in business, perhaps it’s a good time to take another look at IT’s role – and relative importance – within the enterprise.