Five ways a PWA can improve your eCommerce shopping experience
While most organizations can benefit from moving to a PWA, there are particular features eCommerce companies should consider to offer a better digital shopping experience for their customers.
1. Send push notifications or alerts
PWAs can send push notifications after users opt-in. Notifications can be sent at any time, even if the web browser isn’t open, and they look just like native-app notifications. Businesses can connect with users and offer product promotions with push notifications to improve customer engagement and retention.
2. Login via social accounts
Using social integration is a powerful way to improve user engagement and customer acquisition. Allowing users to login via social accounts like Google or Facebook reduces signup friction and can lead to more paying customers. Further integration with social media can include the ability to share wishlists and product reviews for greater brand awareness.
3. Allow shopping without internet
PWAs let you reach consumers in situations you couldn’t before. With poor internet or even no connection at all, customers can still browse your products and have a basic shopping cart functionality. They’ll also still see informative and relevant content in offline mode that’s been delivered to them and been cached by the app.
4. Track unique analytics
What gets measured gets managed. With PWAs, that includes the challenge of tracking events that occur while offline. Luckily, PWAs can be integrated with Google Analytics, and you can add tracking events to gain unique insights on offline browsing behavior, who’s installing your PWA, and more.
5. Simplify web payments processing
With native apps, eCommerce stores are limited in choosing a payment provider. On iOS, for example, Apple holds a monopoly on the payment service and charges fees for in-app purchases. With a PWA, you can take advantage of the APIs under the open Web Payments standard, which simplifies the payment process for customers and lets merchants use the payment service of their choice.