3. Searches
B2B companies face distinct hurdles in search. B2B eCommerce product catalogs are generally more extensive, with more SKUs and details. In addition, products are often more complicated with different attributes and characteristics. However, good B2B eCommerce platforms provide multiple search options to improve the search experience.
Examples of this include Elasticsearch, which is a popular and helpful feature for accurately searching websites with a lot of content. Another example of this is category search, which helps buyers filter searches and narrow down products to find precisely what they’re looking for, like specific car part categories. Fuzzy search logic helps find related searches even if the searched item is misspelled or does not match the result exactly. Finally, the ability to browse saved options allows users to save past searches and quickly come back to them later.